Terms of Use

1. Definitions and Scope

These Terms of Use apply to the InflaMed public website located at continuahealthcare.com and any associated subdomains (the “Website”), including all content, features, and services made available through the Website.

In these Terms:

• “InflaMed,” “we,” “us,” and “our” refers to InflaMed Pty Ltd (ABN 16 660 044 548).
• “You” and “your” refers to any person who accesses or uses the Website.
• “Content” means all text, graphics, images, data, information, and other materials published on the Website.

These Terms apply to the public-facing Website only. If you use the InflaMed patient platform (Continua), mobile application, or telehealth services, those activities are governed by the separate Patient Platform and Telehealth Terms of Use.

2. Acceptance

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy.

InflaMed may update these Terms at its discretion. We will make reasonable efforts to notify users of material changes by posting the updated Terms on the Website with a revised “Last Updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

3. Platform Role

InflaMed provides technology infrastructure only and is not a healthcare provider. The Website provides general information about InflaMed’s products and services. Nothing on the Website constitutes the provision of healthcare, clinical advice, or a recommendation to use or not use any particular treatment, product, or service.

4. Information Disclaimer

All Content on the Website is provided for general information purposes only. While we take reasonable care to ensure the Content is accurate and current, we make no representations or warranties (express or implied) as to the currency, completeness, accuracy, reliability, or suitability of any Content.

Content on the Website is not intended to be used as medical advice and should not be relied upon as a substitute for professional healthcare advice. You should always seek the advice of a qualified healthcare professional regarding any medical condition or treatment.

5. Emergency Notice

6. Intellectual Property

All intellectual property rights in the Website and its Content (including text, graphics, logos, icons, images, software, architecture, and coding) are owned by InflaMed or licensed to us.

You may view and download Content for personal, non-commercial use only. You may not, without InflaMed’s prior written permission:

1. reproduce, modify, publish, transmit, or distribute any Content;
2. create derivative works from any Content;
3. use any Content for commercial purposes; or
4. frame, mirror, or otherwise incorporate any part of the Website into another website or service.

Use for the purposes of private study, research, criticism, or review as permitted under the Copyright Act 1968 (Cth) is not restricted by these Terms.

Trade marks displayed on the Website may not be used without the prior written permission of the owner.

7. Acceptable Use

You must not:

1. use the Website for any unlawful purpose or in a manner that could damage, disable, or impair the Website;
2. attempt to gain unauthorised access to any part of the Website, its servers, or any system or network connected to the Website;
3. introduce or transmit any virus, trojan, worm, or other malicious code;
4. use automated tools (including bots, scrapers, or crawlers) to access, index, or collect data from the Website without our prior written consent;
5. use the Website to send unsolicited communications or for any commercial solicitation; or
6. impersonate any person or entity, or misrepresent your affiliation with any person or entity.

8. Cookies and Analytics

The Website uses cookies and similar technologies to collect general information about your browsing habits and preferences. This may include browser type, operating system, pages visited, time spent on pages, and referring website.

We use analytics services (including Google Analytics) to analyse non-identifiable website traffic data on an aggregated basis to improve our services and for statistical purposes. Information generated by cookies about your use of the Website (including your IP address) may be transmitted to and stored by these providers.

You can manage or disable cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Website.

For full details on how we handle your information, please refer to our Privacy Policy.

9. Links to Third-Party Websites

The Website may contain links to third-party websites. These links are provided for convenience only. InflaMed does not endorse, and is not responsible for, the content, practices, or privacy policies of linked websites. You access third-party websites at your own risk.

You may link to the Website provided that the link does not alter or misrepresent the Website’s Content. Permission is not granted to frame, reproduce, or reformat any part of the Website on another website without InflaMed’s prior written consent.

10. Availability

We do not guarantee that the Website will be available at all times or that access will be uninterrupted, timely, or error-free. We may suspend, restrict, or discontinue the Website (or any part of it) at any time for maintenance, upgrades, or any other reason without prior notice.

11. Disclaimer of Warranties

The Website and all Content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, InflaMed disclaims all warranties (express or implied), including warranties of merchantability, fitness for a particular purpose, and non-infringement.

InflaMed does not warrant that the Website will be free of harmful code, viruses, or other malware, or that any defects will be corrected.

12. Limitation of Liability

To the maximum extent permitted by law, InflaMed expressly disclaims all liability (including for negligence) for any loss, damage, injury, expense, or cost incurred by you arising out of or in connection with:

1. your access to or use of the Website or any Content;
2. any errors, omissions, or inaccuracies in Content;
3. any reliance you place on Content;
4. any inability to access the Website or any part of it;
5. any damage or interference to your device, software, or data arising from your use of the Website; or
6. any content, practices, or conduct of third-party websites linked from the Website.

13. Indemnity

You agree to indemnify and hold harmless InflaMed, its officers, employees, and contractors from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your misuse of the Website.

14. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded or limited by agreement.

15. Privacy

InflaMed collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy sets out how we handle your personal information, including the types of information we collect, the purposes for which we collect it, and your rights in relation to that information.

When you browse the Website without creating an account, we do not collect personal information unless you voluntarily provide it (for example, by submitting a Contact Us form or sending us an email). For details about cookies and analytics data, see clause 8.

16. Security

InflaMed applies security measures aligned with ISO/IEC 27001 standards, including encryption in transit and at rest, multi-factor authentication, role-based access controls, audit logging, and regular vulnerability testing.

However, the internet is an insecure public network and there are inherent risks that information sent to or from the Website may be intercepted, corrupted, or modified by third parties. InflaMed accepts no liability for any interference with, or damage to, your computer system, device, software, or data occurring in connection with the Website.

17. Force Majeure

InflaMed is not liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, power failures, internet outages, or third-party service failures.

18. Governing Law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from those courts.

19. Contact

If you have any questions about these Terms or the Website, you may contact us using the Contact Us form on the Website, or by email at [email protected].

For privacy-related enquiries or complaints, please contact [email protected]. If your complaint is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

20. General

20.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed and the remaining provisions will continue in full force and effect.

20.2 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and InflaMed in relation to your use of the Website. They supersede all prior agreements, representations, and understandings relating to the Website.

20.3 Waiver

A failure by InflaMed to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

20.4 Assignment

InflaMed may assign or transfer its rights and obligations under these Terms to a third party (for example, in connection with a merger, acquisition, or sale of assets) without your prior consent, provided that the assignee agrees to be bound by these Terms. You may not assign or transfer your rights under these Terms without InflaMed’s prior written consent.